GE Energy Industrial Solutions
 
    

GE Emergency Response
 

To Our Customers:

While no one can fully anticipate the timing, location or impact of natural disasters we are doing everything we can in order to be prepared to serve you should the need arise. Rest assured we stand behind you ready to help in any way that we can.

This website was created to provide easy and quick access to reference materials about coping with electrical product issues during natural disasters and resources for assistance.

We have pulled together an emergency response team of people prepared to work around the clock to serve you. The program includes the following elements:

  • In addition to your local sales representatives, our Customer Service team has the capability to answer calls 24x7 and will add a “natural disaster” prompt within hours of an emergency situation that will direct impacted callers to a dedicated team.

  • We are reviewing inventory levels on key component items to ensure sufficient stock for expedited deliveries.

  • The factories are prepared to ramp up production on stock items that are typically ordered in your area as well as freeing up short cycle capacity for non-stock equipment items.

We hope that these combined efforts will help earn your confidence that should the need arise you can count on GE Energy.

Contact Lists

North Carolina and South Carolina

Florida and Puerto Rico

Maryland, Virginia and District of Columbia



Where to Buy

GE Energy Engineering Services Disaster Recovery
When you need help fast, one call puts you in touch with over 2000 field resources ready to serve you. GE provides comprehensive service solutions for your power, automation, and drives and controls systems.

Product References

FAQs

GE Product Information
Detailed application, installation, brochures and technical documentation for a full range of GE electrical distribution products.

How to read a GE Nameplate

 

GE Emergency Response — Here to lend a helping hand.

Need Help?

We have someone available to talk with you 24 hours a day, 7 days a week. Just call us at:
1-800-GE-1-STOP
(800 431 7867)

Other Resources

"Evaluating Water-Damaged Equipment"
A NEMA (National Electrical Manufacturers Association) reference document

"How to protect yourself and others from electrical hazards following a natural disaster"
A CDC (Center for Disease Control) reference document

Guidelines for Handling Water-Damaged Electrical Equipment

Panel Maintenance Guide

Switchboard Panel Maintenance

If you can't find what you're looking for or would like someone from GE to contact you for assistance, please email: emergencyresponseteam@ge.com