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We're here to support you!
From pre-sales design to post sales support.
Pre-Sales
• Phone based technical support team - simply call 1-800-GE1-STOP
• Field technical support team
• Web based publications, software downloads and tools
• A national network of distributors and VARs
• Product training at our NELA park Center for Electrical Solutions
Installation
• Out of the Box product quality
• Installation and Start-up publications
• Start-up and commissioning services
• Telephone support - simply call 1-800-GE1-STOP
Post-Sales
• In-warranty service - simply call 1-888-GE-RESOLve
• Out of warranty field service
• Spare parts
We're only a phone call away!
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Technical Support Team
A team of technical support people provide answers to your questions regarding new products, replacement selection for obsolete components, renewal parts, and documentation support. Simply call 1-800-GE1-STOP.
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Pre-Sales Field Support Team
In addition to the phone technical support team, we have a national team of 6 pre-sales support managers in a location near you.
For help, please contact your GE account manager.
Easy Access to Technical Data
GE Smart Catalogs keep your catalogs up to date.
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GE Smart Catalogs™
A smart way to keep your catalogs up to date.
You will be automatically notified when updates are available for download.
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Control Drives Catalog
Your central resource for technical data. Get access to feature & benefit description, rating tables, product numbers, prices, dimensions & weights, and operational characteristics.
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Video: Save Energy, Labor and Time
