Returned
materials authorization
If you are experiencing problems with a product, please
call Tech Support for assistance before returning merchandise.
If
you are an end user, please return merchandise to the dealer
or distributor from whom you purchased the product.
They will take
you through the steps necessary to return your product. Do
not fill out this form.
If you are a dealer, please read the following
guidelines before returning product for credit, repair or advance
replacement. Dealer
Return Policy Guidelines (40
K)
If you are a distributor, please read the following
guidelines before returning
product for credit, repair or advance
replacement. Distributor
Return Policy Guidelines (40
K)
If you have read the above guidelines and wish to
return an item for credit,
repair or advance replacement, download
and
complete
the form below and fax it to the RMA department
at 541-752-9096. Requests for credit exceeding $2,500
must be
made by phone to
800-469-1676.
We will return the form to you and include
the location to which you should return your product as well
as an
RMA number
for you
to write on your shipping box.
Returned Materials
Authorization Form (72 K) Still have questions? Call our RMA department at 800-469-1676.
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Customer
Service
View a list of helpful GE Security contacts.
Technical Support
Access a variety of support tools, including application notes, bulletins,
FAQs, notifications and training schedules—or e-mail a
support request.
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