What is SupraNET?

Save time and eliminate paperwork with SupraNET. SupraNET replaces KIM Client with a vastly improved user interface and automated transactions. SupraNET is so easy to use that it requires little training and the interface quickly takes staff members step-by-step through common tasks. Administrators can securely connect to SupraNET from almost any Internet-connected computer with their login and password. SupraNET also acts as a communication portal for product updates and announcements. SupraNET allows you to easily:

• Find keyholder information
  
• Complete web-based electronic transactions
  
• Assign and Program Keys
  
• Accept payments with credit card reader/signature pad
  
• Print or email receipts
  
• Manage KeyBoxes
  
• Add/Upgrade/Downgrade keyholders
  
• View and send messages
  
• Print and email reports

Why SupraNET?

• It's fast
• It's easy
• No more paperwork
  
• It's flexible

How do I get SupraNET?

Your organization will receive a schedule notification approximately 5 weeks prior to your scheduled SupraNET upgrade. The notification will include basic information about the upgrade process and information on the next step. Two weeks after this notification, you will receive a packet of upgrade materials and a member of the SupraNET upgrade team will contact you to review the materials and begin the upgrade process.

The upgrade process is very simple and requires a minimal amount of staff time. The entire process, including training and equipment setup generally will take less than 3 hours of your staff's time over the 3-week upgrade period. The primary tasks will include:

• Transferring ownership of the KIM Client computer(s) to your organization
  
• Reviewing the standardized Keyholder Agreement that will take effect when you begin using SupraNET. The agreement includes a simplified format that is easier for Keyholder to understand, monthly pro-ration for Display KEY fees, and standardized replacement costs for Keys and cradles.
  
• Installation and verification of the programming base and Transaction Machine. The Transaction Machine is a new piece of equipment that includes a credit card/check reader and digital signature pad that will be utilized with the new Point-of-Sale functionality.
  
• Completion of an inventory audit.
  
• Live, on-line SupraNET training for organization staff. Classes are held 2 to 3 times per day on a rotating schedule and generally last between 1 and 1 1/2 hours. Your staff will be provided a link to our training schedule and may register for any class that best meets their schedule.

New features:
SupraNET Adds Lost Key
August 18th, 2005

SupraNET has added the capability to easily and effectively manage lost keys. The new Lost Key wizard can be located on the SupraNET home page. The wizard allows SupraNET administrators to:

1. Report a lost key (keyholder not present)
2. Replace a lost key (keyholder present)
3. Re-activate a lost key that has been found
4. Return a lost key to inventory

The lost key function is now active on SupraNET.