1. Call this number to receive an RMA number: 1-800-547-8629
   or (905) 294-6222 outside North America
2. Fill in the Online Form
3. Email us at: multilin.tech@ge.com, or
   Fax us at: (905) 201-2098 - attention of Service Dept.
4. Due to customs regulations a Return Material Authorization (RMA) is required to return products to GE Digital Energy. Products shipped without an RMA will not be received and will be returned at the owner's expense.

Please verify that the RMA and Commercial Invoice you received from GE Digital Energy have the correct information, including:

1. Your billing and shipping address
2. Contact person
3. Fax and phone number
4. Model number and serial number
5. Reason for return
6. Quantity
7. PO Number
8. Reference number (if available)

Send three copies of the "Commercial Invoice" with the RMA. All three copies should be placed in a pouch and attached to the outside of the boxes being shipped. (If multiple boxes are being shipped, then attach the pouch to one of the boxes).

**Please ensure product is packed carefully to avoid damage in transit**

Address the shipment to: GE DIGITAL ENERGY 215 ANDERSON AVE. MARKHAM, ONT, CANADA L6E 1B3 ATTN: SERVICE DEPT. RMA# : ______________

5. Carrier and Broker

a. GE Digital Energy uses UPS-SCS as the broker for service shipments.

b. Shipments incoming to Markham should be sent with freight prepaid.

Fax a copy of the paperwork, including the waybill and courier, to GE Digital Energy Service at (905) 201-2098.

Suggested Couriers and Forwarders:

COURIERS
FEDERAL EXPRESS AIR
FEDERAL EXPRESS GROUND

FREIGHT FORWARDERS
DANZAS