This page was created to provide easy and quick access to reference materials about coping with electrical product issues during natural disasters and provide other resources for assistance.
When there is an emergency, we will pull together an emergency response team of people prepared to work around the clock to serve you. The program includes the following elements:
In addition to your local sales representatives, our Customer Service team has the capability to answer calls 24x7. Call 1-800-431-7867 anytime. After normal business hours there will be a prompt set up to direct impacted callers to a dedicated team.
We will review inventory levels on key component items to ensure sufficient stock for expedited deliveries.
We hope that these combined efforts will help earn your confidence that you can count on ABB.
When you need help fast, one call puts you in touch with over 2000 field resources ready to serve you. ABB provides comprehensive service solutions for your power, automation, and drives and controls systems.
We have someone available to talk with you
For technical support, call:
For field service, call:
Evaluating Water-Damaged Equipment
A NEMA (National Electrical Manufacturers Association) reference document
Protect Yourself from Electrical Hazards After a Disaster A CDC (Center for Disease Control) reference document